I recently worked with a terrific partner who was interested in bettering her current situation by moving to another law firm which fit her specific criteria. What made her a joy to work with was the way she engaged in the process. It helped ensure a better outcome for all concerned: the firms, candidate and me. Of course, it didn't hurt that she was a strong candidate because of the raw strength of her academic credentials, practice experience and book.
If you get a call from me it’s because you I have evidence of academic credentials, practice experience, appropriate book and billing size for an opportunity which I believe is suitable, realistic and genuinely could be of interest to you. When you get a call from someone else about a firm which might be attractive but is also wildly unrealistic, given obvious variables, in some cases it’s because a recruiter hasn’t taken the time to understand the economics and character of your firm, of you, or because your web entry is misleading. In other cases, it’s “bait and switch,” an attempt to get your ear at any cost.
I identified the candidate through our databases and reached out to her by phone. The stages and elements of this effective relationship were as follows:
1.Wish List. The candidate was not interested in the opportunity about which I called her. However, she shared with me her wish list of the characteristics a firm would have to have if it were to better her current circumstances . It took some work and research but I did find several opportunities which met her criteria. Elements on someone's list might be particular law firm characteristics or management model (ex, transparent compensation and management vs. corporately run, closed compensation structure; hub and spokes relationship of branch offices to a Mother Ship home office vs. a model of distributed power, and resources across peer offices), geographic footprint, practice mix, compensation, absence of mandatory retirement, lack of client conflicts, potential for a leadership role, or the reputation of the firm with a particular type of client.
2. Basic Channels of Communication were Quickly Established. In this day and age, everyone has their preferences—text, home phone, cellular phone, office email, home email. I am not clairvoyant.
3. Meeting Face to Face. There are, unfortunately, times when it doesn’t happen—if the candidate’s schedule doesn't permit or if she is not based in New York. When a meeting can happen, it helps to establish mutual trust and also gives me the opportunity to get a feel for the intangibles which contribute to a successful “fit.” At the partner level, it is safe to assume that a candidate presents herself well in person. However there are times, not present in this particular case, where there might be an element to the candidate’s presentation which, if discussed up front with the firm, will prepare and is less likely to distract, an interviewer. I am thinking things such as visible pregnancy or physical disability. If we don't meet, you do yourself a favor by volunteering this information.
4. Frank Discussion of Practice Needs. As a former practicing lawyer, I have a pretty good sense of what kinds of ancillary practices are necessary to support a particular practice area. I really know what a derivative is and what a patent prosecution practice requires. Still, it’s always good to have this confirmed. It is also helpful to indicate whether a candidate’s clients require the prospective law firm to be on an “approved” list of legal services providers.
5. Realistic, Consistent Estimation of Client Number and Book Size, Accurate Chronology of Work Experience. Candidates don’t do themselves any favors by inflating their books to recruiters or omitting brief stints with past legal employers from their resumes. Overly optimistic estimates or omissions will be discovered, sooner or later, and lead to the firm and recruiter to more generally question the candidate’s veracity. This is especially important as confidentiality concerns means that there is a limited amount of due diligence possible at the early stages in the process—initial conversations are usually initiated on the strength of a resume and website entry
6. Ongoing, Straightforward, Honest Communication. When it comes to communicating with me, I don’t enjoy working with candidates that I have to chase in multiple means of communication and who don’t tell me that they are pursuing opportunities through multiple recruiters. Life and work can wreck havoc with an interview schedule . That's to be expected. Pay me the courtesy of letting me know that you will be unavailable for some period of time-- instead of just falling off the map. I would prefer and like the opportunity to show why I should be a candidate's only recruiter. But I can deal with competition and I don't expect to know detailed information about a firm opportunity in which I am uninvolved. However, I hate being ambushed with fast approaching deadlines of opportunities, the general potential for which I had no prior knowledge. When it comes to the candidate’s communications with a prospective law firm, I can’t reinforce a strategy or emphasis that I don’t know about. Enough said.
7. Everyone Needs to Feel Special. When the candidate is quickly and promptly responsive, I am able to swiftly and timely relay information to and from the prospective law firms, the principals and representatives of those firms feel respected and their opportunity appreciated. Everyone is in a better mood. If conversations with a particular firm don’t result in a deal, neither of me or the candidate need to concern ourselves with future bad will. However, when the candidate makes herself inexplicably unavailable or drawn out, the momentum gets broken, the firm begins to wonder whether the candidate is serious--and no one wants to waste their time if they are not.
8. Employing Me as a Resource. I look to be part of the solution and not part of the problem. I am hapy to offer my own, generally well informed, opinion on most anything, including how to present something in the most favorable light possible, and to ask the kinds of questions of a firm that a candidate might not feel comfortable asking themselves. I am also happy to be as much or as little involved in any compensation negotiations as the candidate and/or the firm desire.
9. Employing me to Help Accommodate Timing Considerations. I can often help speed up or delay a stage in the process, if need be, to accommodate personal considerations or competing deadlines. My being a nudge and a pest will not affect whether the prospective firm will extend an offer.